Director - VIP Client Services
Contract / Remote
Summary
This is a new executive-level position for a motivated professional with experience leading VIP customer programs in technology domains. You will be responsible for building GridModal’s VIP Client Services program from the ground up. The VIP Client Services program will manage some of our most valuable client relationships and offer a truly bespoke experience. You will be responsible for building and leading the program to help achieve ambitious growth targets across our private/dedicated ICT and smart infrastructure technology offerings. You will report directly to GridModal senior management and oversee a sizable budget and extensive business resources.
Duties
Design and implement a VIP Client Services program in accordance with GridModal business objectives
Identify and hire team members based on your program requirements
Build relationships with VIP clients to better understand their needs and meet their expectations
Support GridModal program managers and global business development efforts
Qualifications
A highly motivated and competent individual able to converse at all levels both internally and externally with staff and clientele
A total self-starter able to set the standard by their own professionalism and attitude
Leader with the ability to direct, inspire and motivate a team to reach performance goals
Strong experience dealing with VIP clientele and managing team members
Experience in one or more smart infrastructure domains (ICT, power, security) with an emphasis on connectivity services
International business experience preferred
Benefits
Flexible working hours and ability to work remotely
Highly competitive international salary
Performance Bonuses
Technical and advanced training opportunities (as needed)